FAQs
General
What can we expect from each Splash Lab Group Training Session?
Click here for a description on our Splash Lab Workout
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How often should I go?
We recommend at least 2-3 times a week to fully get the benefits of our skill development classes or Open Labs.
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How long are does each class/session last?
All classes/sessions are 60 minutes.
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BUYING SESSIONS
What options do I have for buying SESSIONS?
You have multiple options for Splash Sessions or Open Lab:
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Splash Lab Monthly Packages
Drop In $45 - 1 Session ($35 / session)
Basic $140 - 4 Sessions per month ($35 / session)
Elite $240 - 8 Sessions per month ($30 / session)
Premier $300 - 12 Sessions per month ($25 / session)
Unlimited $400 - Unlimited Session per month
Open Lab Monthly Packages
$25 - 1 Session
$65 - 3 Sessions per month
$105 - 5 Sessions per month
$160 - 8 Sessions per month
Purchasing a Monthly Passes/Plans
Visit https://splashlab.pike13.com/shop
>Register as a New User if first time registering
*(Adults must register themselves first and may add their children to your account)
>Go click the pass or plan you want and add to cart
>Confirm who the pass is for (Individual Participating
>Click Secure Checkout
>Sign Terms and Conditions
>Confirm Payment
(Step by step video beginning to 2:59)
Signing up for Individual or Multiple Classes
>Visit https://splashlab.pike13.com/shop
>To enroll in Splash Lab Class click (Splash Lab Session)
>To enroll in Open Lab Individual click (Open Lab)
>Click Age/Grade Level you are enrolling in
>Scroll down to see the schedule
>Click the date/time you want
>Click Enroll
>Click Finish
>View Schedule
>Repeat the process if you want to enroll in multiple classes
(Step by step video start at 2:59 until end)
BOOKING YOUR SPOT
How far in advance can I reserve my session?
You can reserve your spot one month before.
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Is there a wait list?
Many of our classes sell out. If the class you want is full, you can get on our wait list. As clients cancel, you will be automatically added to the class in the order you signed up. If you secure a spot more than 24 hours before the scheduled start time of the class, we will notify you by email.
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Monthly Billing & Cancelation Policies
What is your cancellation policy?
Please Click Here for our Cancellation Policy
Can I move my reservation?
If you are outside the 24-hour cancellation window, you can always switch to another class that’s not already sold out. If you need to move your booking — but there are less than 24 hours until your scheduled class — that’s considered a cancellation and the above policy would apply.
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OTHER THINGS TO KNOW
Do I have to be a good basketball player?
The great thing about Splash Lab is that you don’t have to be “good” to start.
How old do I have to be do come to Splash Lab Basketball Academy?
For our Splash Lab Classes we allow anyone from 9-18 years old. For Open Lab Classes we allow any age.
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